Former player and current BRC Busniess Office Manager Tracy Dunaway (one of Susan’s
former volleyball players) sees how owner and Culture Change Coach, Susan
Averill’s experience as a state champion volleyball coach serves her well at
Brookside Retirement Community and Wellsville Retirement Community.
Tracy said,
“As a coach, Susan was always pushing her players to be the best that they
could be, often getting more from them then they themselves believed possible.
She modeled to her team that integrity, discipline and hard work pay off. Her
players learned to trust, support, uplift and encourage one another in the
rough places challenges took them. With her guidance, they soon discovered that
to succeed, they must work as a cohesive whole.”
Susan and husband, Scott, have four children: Bryan,
Nathan, MaKaila and Alec. Along with her father-in-law,
Chuck, Susan and Scott own Brookside and Wellsville Retirement Communities. Plus, the newly opened "The Fields" and the former two have diversified. purchasing this spring and now rejuvenating Overbrook's golf course. To which son, Nathan, now works, referring his mom as “a compassionate, straight-shooter who has the forthrightness to confront nonsense when needed.”
24-7 they energize and inspire
co-workers to advance our ongoing mission: to make these places great experiences to enjoy, live and work. With regards to achieving the highest possible
customer service excellence standards, our team motto is:
